Frequently Asked Questions

Find answers to common questions about SKANA.QR, QR code creation, pricing, analytics, and more.

Getting Started
SKANA.QR is a powerful QR code generation platform that allows you to create, customize, and track QR codes for your business or personal use.
Creating a QR code is simple! Choose your content type (URL, PDF, vCard, etc.), enter your information, customize the color and logo, and click 'Download' or 'Save'.
No, you can generate static QR codes without an account. However, creating a free account allows you to save your codes, edit dynamic links, and view scan analytics.
QR Codes
Static QR codes fixedly encode your destination URL directly into the matrix and cannot be edited after printing. Dynamic QR codes route through a short redirection link, allowing you to update the destination URL anytime and track scan metrics in real time.
SKANA.QR supports a wide variety of types including Website URLs, PDF Documents, Wi-Fi Networks, vCard Contact Info, WhatsApp Direct Links, App Store Links, and Multi-Link Social Pages.
Yes! You can customize colors, add your brand logo to the center, change frame styles, select dot shapes, and adjust eye corners to perfectly match your brand identity.
Pricing & Plans
Yes, we offer a Free Starter plan that allows you to generate unlimited static QR codes and test dynamic QR code functionality with up to 100 scans.
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and invoicing options for enterprise custom plans.
Absolutely. You can change your plan at any time from your account settings. Upgrades take effect immediately with pro-rated billing, and downgrades apply at the end of your current billing cycle.
Analytics
With dynamic QR codes, you can track total scan counts, unique visitors, scan timestamp, geographic location (country & city), operating system, device type, and browser.
Our scan analytics update instantly in real-time. Every scan is recorded and reflected in your dashboard within seconds.
Account & Security
Click on 'Log in', select 'Forgot Password?', and enter your registered email address. We will send you a secure link to reset your password.
Yes, we use enterprise-grade SSL encryption and GDPR-compliant data protection standards to ensure your QR code data and account privacy are completely safe.

Still have questions?

Our support team is here to help you get the most out of SKANA.QR.

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